McMaster's approach to customer service is deplorable. To offer some "**** and bull" story about US export/import legislation is laughable. To politely refuse to disclose the
details of a simple switch is ludicrous beyond belief ! I even suggested that I got a friend in the US to order a part and then send it to me. They said that was against US law !
Who are they kidding? I've bought numerous parts in the past from giant US companies without any issues. How are they to know I'm not the purchasing director of a UK based multi-national supply company ?
Are McMasters based in the Pentagon or just an extension of Walmart, or even Macs.
They need to remember the phrase "from little acorns, giant acorns grow"