Paul in Colorado
Senior Member
I ordered a cutout regulator for my 1930 Town Sedan from Fun Projects, and received it last Friday. When I tried to install it on my generator (a 1934 Ford generator), I was having trouble figuring out how to mount it to fit the curvature and hole spacing on the generator. I sent Fun Projects an e-mail with my questions late Friday evening, not expecting a response until Monday. I was surprised to receive a response from John Regan about a half hour later, requesting more information on my problem. He stated that he would be out of town for the weekend. I sent him more details, and was surprised to get a response late Saturday with information which enabled me to solve the problem by carefully bending the mounting feet.
John's prompt response, and his willingness to take time out from a busy weekend to help me, is an outstanding example of a vendor who is interested in his customers and takes extraordinary steps to make sure they are satisfied.
Paul Scherer
John's prompt response, and his willingness to take time out from a busy weekend to help me, is an outstanding example of a vendor who is interested in his customers and takes extraordinary steps to make sure they are satisfied.
Paul Scherer