Which vendor do you buy from?

Slowplane,
Thank you for starting this thread! Wouldn't it be an experience, to answer the phones for a supplier for a day. Remember, we ALL process information DIFFERENTLY!! AND, remember, that all the folks we talk to have NOT necessarily done "hands on" restorations.
We are blessed to have SO many parts available. What if you had an APEX-ZIP MOBILE-X-37 & were tryin' to find 3 piece valve guides & a L/F splash deflector & a ROCK proof windscreen???
Bill W.
 
dubnuuty
so your not misinformed the other main suppliers mentioned here DO NOT charge a premium to get the part out the same day.. your always at the front of the line for free..
 
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BILL WILLIAMSON said:
Slowplane,
Thank you for starting this thread! Wouldn't it be an experience, to answer the phones for a supplier for a day. Remember, we ALL process information DIFFERENTLY!! AND, remember, that all the folks we talk to have NOT necessarily done "hands on" restorations.
We are blessed to have SO many parts available. What if you had an APEX-ZIP MOBILE-X-37 & were tryin' to find 3 piece valve guides & a L/F splash deflector & a ROCK proof windscreen???
Bill W.
Click to expand...

Well Bill, I didn't start this thread, I only stated my experiences, and preferences, with the vendors. As I see it, one vendor has had 3 opportunities to fill an order, but has not followed through on it.
The second vendor dropped the ball on 2 different occasions by not responding, as he said he would.
I am a consumer, and I'm also working in a service oriented business (for 41 years). I have an inkling as to what "service" entails.
That's why I prefer dealing with Snyders. I don't have any hard feelings towards ANY vendors, I only want to be able to play with my Model A.
Oh yeah, I sold my Apex-Zip Mobile X-37 'cause I couldn't find any parts for it. Tho' parts are readily available for the X-38.
what say we jus' go for a drive, and have a Happy Easter?
 
Snyders after some research.

Here's what I found:

They tell you when parts are made in the USA
They tell you when parts are foreign made
They tell you when parts are marginal and to use originals if possible
They describe what it is and what it's for most of the time
They have an on-site Tech expert (Tom Jordan)
2 day shipping from Ohio to Iowa. Either UPS or USPS
Shipping options
Great current catalog
Competitive pricing.

Going to launch an improved Catalog Site soon.

I have place several order with them recently and I'm pretty pleased with the parts.

No, I don't work there, nor do I have any interest in their Company.

Larry Jenkins
 
I use Mac's catalog to research and then buy for Brattons or Snyders. I also find Mac's to be generally higher priced but they have the best catalog.

Don't know Bert's as I am new to A's (Old T guy here).
 
I have used quite a few with good luck. Mostly it depends on who has the parts I need in stock at the time. Snyders, Bert's, Mike's, Bratton's, all have worked well for me. I have not used Mac's because I have to pay 8% sales tax (they are in my state).

I just placed my first order with Tam's (Massachusetts). A good experience. They were good to talk to, had good prices and delivery was surprisingly fast (I had the stuff in 2 days).
 
I use George Moir in Stoney Plain, Alberta. Fantastic service, no shipping charges as it is only a 30 minute drive from my house. Dwayne is so helpful and polite it is embarrassing. They are so reliable that I usually drive over without calling to check if the part is in stock, only got caught out twice in the six years we have had the Tudor and then Snyders shipped the part the same day.

They also have the most friendly and polite dog who does not even sneer at my wife's 1957 Chev.

Ian
 
Berts all the way. Sometimes I will call Steve just to ask for some advice and he will give it gladly without making you feel like it is a bother. Top notch service!
 
Was using Macs................
you folks converted me to Snyders-no waiting for partial shipments and happy with the quality.
 
You can not beat Brattons for quality,fast shipping and friendly and knowledgeable service and tech support from the employees. Here are just some of the reasons I chose to make them my #1 supplier :

They tell you when parts are made in the USA
They tell you when parts are foreign made
They tell you when parts are marginal and to use originals if possible
They describe what it is and what it's for most of the time
They have an on-site Tech experts (Walt Bratton and several other tech guy's)
They ship parts the same day order is placed.
They have been in business for over thirty years.
They have a well illustrated catalog dedicated to the Model A.
They have a great web site and on-line catalog. www.brattons.com

I have bought parts from Brattons since 1984 and never had a problem. Top notch !
 
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