upset

46fordnut

46fordnut

Senior Member
hello, i was working on my 1946 ford 59ab . it made a loud popping from tail pipe . i looked a my cap and rotor . heavy carbon tracks . called bob drakes . had my parts in stock. only had one cap in stock . got them tried to put cap on its made wrong wont fit . so i called and all they can do is tell me to send it back and will give price and cost of shipping back...then the man on the other end tells me to try someone different...if i had thought about it i would have gone somewhere different to begin with...first time i tried this place not fun experience...:(
 
46fordnut said:
hello, i was working on my 1946 ford 59ab . it made a loud popping from tail pipe . i looked a my cap and rotor . heavy carbon tracks . called bob drakes . had my parts in stock. only had one cap in stock . got them tried to put cap on its made wrong wont fit . so i called and all they can do is tell me to send it back and will give price and cost of shipping back...then the man on the other end tells me to try someone different...if i had thought about it i would have gone somewhere different to begin with...first time i tried this place not fun experience...:(
Click to expand...

OUCH! Bob and Company's customer service strikes AGAIN! DD
 
46,
I had a horrible experience with Drake while restoring my '41 1/2 ton. I could
live with the parts that did not fit and / or shipped incorrectly but the attitude of
the Drake staff was inexcusable. I have ,accidentally, talked to Bob himself with an
issue and he was most accommodating....if only his people had his work ethic.
The above is my opinion only...I'm most happy for anyone who has not been
'handled' by the BD staff.
Charlie ny
 
Try Joe's Antique Auto:
Address: 267 Hartford Ave W, Uxbridge, MA 01569
Phone:(508) 278-3980
www.joesantiqueauto.com

Closer than Oregon and I good guy to deal with. My guess is that the cost of the part and shipping will both be cheaper. IMO.
 
You are in New Jersey. Your natural home base is Joblot Automotive, in Queens NYC, people who know what they have, shipp immediately, and are all around good to deal with. They are barely electronic, with a slightly elderly online catalog, but give correct and knowledgeable service on the phone.

http://www.joblotauto.com/cat_list.asp
 
You must log in or register to reply here.
Back
Top