Mike, in the other post on the subject, someone else said their password responses were going into their email spam folder.
Have you looked there?
The hambs not for everybody, I can see an out and out resto type not feeling comfortable there, but it really shouldn't be that difficult.
In your shoes I would sign up as a new member, then once online try and sort out what was going wrong with your old id.
When you ask for your password, Ryan doesn't get your request, looks it up on a list and emails you back personally. It is done automatically with no human influence. It may be that it is going to another email that you had when you first registered with the hamb. I don't know, but really it shouldn't be that hard.
Mart.