I have known Paul for many years, now. Years ago, one of the issues was that people other than Paul who advertised and sold his pans would not buy them and stock them because of the amount of room they take up and the sheer variety they would have to stock with so many different models and years not using the same pans. Paul's situation would be even worse than the retailers. It is not feasible to make large quantities of pans for each different application, store them, and possibly go years before someone ordered a single pan or partial set for a specific application...if ever. As a trifling example in terms of complexity, Paul was the only one I know of that made correct under seat floor pans for 35-37 pickups. The 35-6 and the 37 are not the same with the 35/6 having a different number of "grooves" than the 37 despite being dimensionally the same. Paul made both and both were spot on...you could take an OEM and stack them on Paul's and they were perfect. These days you can buy an aftermarket under seat floor pan for the pickups, but they are all the same stamping and sold as a range of years. There are a whole lot of people who don't know and don't care that they are not the same as the OEM as long as they fill the space. Paul is also competing with those who make pans for street rods that "fit the space" making the orders for his correct pans fewer and farther between. Throw in the people who are restoring a vehicle as a driver and have zero intent of ever showing a vehicle and only want "to fill the space" and the sheer cost of stocking all of the different years and models in the face of ever shrinking sales to those who do want an OEM show quality appearing restoration, perhaps Paul should get out of the business because what people appear to expect in terms of off the shelf availability would put him out of business anyway. Does that excuse the delays and the difficulty in getting in touch with Paul? Probably not, especially if you have a project in need of a pan.