linechaser32
Senior Member
Re: Open Letter to Mac’s
Great letter! Sad, but true.
Great letter! Sad, but true.
Open Letter to Mac’s
- Thread starter SofaKing
- Start date
ford38v8
Well-known member
Re: Open Letter to Mac’s
I found out how mattresses are always on sale 50% off, without triggering laws against doing just that: The manufacturers make up a batch of mattresses with a "new" pattern, put a price on them of twice an identical mattress having a "closeout" pattern. Of course, only the old "closeout" pattern sells, so, two or six or three months from now, another "new" pattern is introduced, while the previous "New" pattern goes on sale.
Ever try to compare mattresses from one store to another to get the "Low Price Guarantee"? Not only are patterns exclusive to a particular retailer, the model names and firmness ratings are exclusive and proprietary on otherwise identical mattresses! Forget about comparison shopping and low price guarantees!
I used mattresses as an example only. The same shady practices are widely used by competitors (of all sorts of products) who are not~so~strangely cooperative with each other.
Take for example gasoline... The good old gasoline "Price Wars" from many years ago at individual stations were Honest To Goodness Sales, By Cracky! Just ask the independent who was put out of business by the Corporate Oil Companies. The "Supply and Demand" prices of gasoline today is rigged from before the oil comes out of the ground.
Airfare? Our Government even gets into the collusion, and is proud of it.
Potatoes versus corn? Did I say government? Politicians in the pockets of the Agrochemical Lobbies.
Whoo, boy, I bet I hit a few nerves today.
I found out how mattresses are always on sale 50% off, without triggering laws against doing just that: The manufacturers make up a batch of mattresses with a "new" pattern, put a price on them of twice an identical mattress having a "closeout" pattern. Of course, only the old "closeout" pattern sells, so, two or six or three months from now, another "new" pattern is introduced, while the previous "New" pattern goes on sale.
Ever try to compare mattresses from one store to another to get the "Low Price Guarantee"? Not only are patterns exclusive to a particular retailer, the model names and firmness ratings are exclusive and proprietary on otherwise identical mattresses! Forget about comparison shopping and low price guarantees!
I used mattresses as an example only. The same shady practices are widely used by competitors (of all sorts of products) who are not~so~strangely cooperative with each other.
Take for example gasoline... The good old gasoline "Price Wars" from many years ago at individual stations were Honest To Goodness Sales, By Cracky! Just ask the independent who was put out of business by the Corporate Oil Companies. The "Supply and Demand" prices of gasoline today is rigged from before the oil comes out of the ground.
Airfare? Our Government even gets into the collusion, and is proud of it.
Potatoes versus corn? Did I say government? Politicians in the pockets of the Agrochemical Lobbies.
Whoo, boy, I bet I hit a few nerves today.
Eckler's
Senior Member
Re: Open Letter to Mac’s
Trust me i understand your frustration about the emails. I get the same thing from another company with my cars. I talked with the IT team and this is what they tell me. A lot of times customers have a few different cars they are working on so for each different model car they have they get a separate email. Which makes sense. (Not sure in your case).
In theory it would be a great idea to retro active some of these discounts, but that would be near impossible to do for every customer. I know me personally when i worked in sales if i had a guy call and tell me he missed the email i'd give him the discount as long as the order hadn't shipped. So give us a call you never know what could happen.
I've been in this business a very long time and developed thick skin over those years. I'm on here a lot through out the day looking for tech questions i could answer but you guys are on top of the game. So i post on stuff i personally like. I'm not here to advertise i said that in the very beginning. You'll never see me post a sales link unless i'm ask to be a member.
Most of you know this, if you ever have a problem or issue you'd like for me to look into all you have to do is post here or PM me and i will do everything in my power to resolve the issue.
Trust me i understand your frustration about the emails. I get the same thing from another company with my cars. I talked with the IT team and this is what they tell me. A lot of times customers have a few different cars they are working on so for each different model car they have they get a separate email. Which makes sense. (Not sure in your case).
In theory it would be a great idea to retro active some of these discounts, but that would be near impossible to do for every customer. I know me personally when i worked in sales if i had a guy call and tell me he missed the email i'd give him the discount as long as the order hadn't shipped. So give us a call you never know what could happen.
I've been in this business a very long time and developed thick skin over those years. I'm on here a lot through out the day looking for tech questions i could answer but you guys are on top of the game. So i post on stuff i personally like. I'm not here to advertise i said that in the very beginning. You'll never see me post a sales link unless i'm ask to be a member.
Most of you know this, if you ever have a problem or issue you'd like for me to look into all you have to do is post here or PM me and i will do everything in my power to resolve the issue.
done4
Senior Member
Re: Open Letter to Mac’s
Thank you for your reply. I'm glad to hear you have thick skin, a hell of lot thicker than mine. This discount thing is actually funny in my opinion as it doesn't seem factual and is just another marketing concept, because of the shipping handling charges seems to be a hidden profit center. I may be incorrect in my assumption but when I order two bushings and it's shipped in a 12" X 12" X 6" carton this is ridiculous in my opinion. One would think that common sense would be applied but I guess not. I know your one guy in the company that has the balls to offer some kind of answer so I do appreciate your position.
Thank you for your reply. I'm glad to hear you have thick skin, a hell of lot thicker than mine. This discount thing is actually funny in my opinion as it doesn't seem factual and is just another marketing concept, because of the shipping handling charges seems to be a hidden profit center. I may be incorrect in my assumption but when I order two bushings and it's shipped in a 12" X 12" X 6" carton this is ridiculous in my opinion. One would think that common sense would be applied but I guess not. I know your one guy in the company that has the balls to offer some kind of answer so I do appreciate your position.
rheltzel
Senior Member
Re: Open Letter to Mac’s
Kudos to Scott for his candid response.
For Scott's benefit, as well as other vendors, here's how I decide where to buy my parts, in order of importance:
1. Offers the best quality parts, even if they cost more than lower quality parts;
2. Has the parts I need, in stock, when I need them;
3. Doesn't try to make a profit on shipping;
4. Offers fast service, maybe not as fast as Amazon, but gets me the parts I need within a few days, not weeks, without paying for special shipping;
5. Has consistently lower prices, without resorting to gimmick discounts or coupons, or other b.s.;
6. Will promptly answer the phone or respond to email inquiries; and,
7. Will accept returns and offer full refunds, including shipping, on all parts returned in new condition or which turn out to be defective in use.
The vendor which consistently meets these criteria gets my loyalty and my business.
In fairness, I won't say which of the various suppliers is my current preferred vendor. I will only say that most of the vendors out there fail on more than one of the factors, and, sadly, it's usually the ones that I think are the most important.
Kudos to Scott for his candid response.
For Scott's benefit, as well as other vendors, here's how I decide where to buy my parts, in order of importance:
1. Offers the best quality parts, even if they cost more than lower quality parts;
2. Has the parts I need, in stock, when I need them;
3. Doesn't try to make a profit on shipping;
4. Offers fast service, maybe not as fast as Amazon, but gets me the parts I need within a few days, not weeks, without paying for special shipping;
5. Has consistently lower prices, without resorting to gimmick discounts or coupons, or other b.s.;
6. Will promptly answer the phone or respond to email inquiries; and,
7. Will accept returns and offer full refunds, including shipping, on all parts returned in new condition or which turn out to be defective in use.
The vendor which consistently meets these criteria gets my loyalty and my business.
In fairness, I won't say which of the various suppliers is my current preferred vendor. I will only say that most of the vendors out there fail on more than one of the factors, and, sadly, it's usually the ones that I think are the most important.
petehoovie
Well-known member
Re: Open Letter to Mac’s
C&G is a 'Class' operation....
C&G is a 'Class' operation....
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sidevalve8ba
Well-known member
Re: Open Letter to Mac’s
BTW - California is the highest taxed State in the nation with the worst roads.
I don't know what sales tax is in California but I just read that it is 23% in Greece. No wonder they are in a bad way financially.
BTW - California is the highest taxed State in the nation with the worst roads.
I don't know what sales tax is in California but I just read that it is 23% in Greece. No wonder they are in a bad way financially.
Karl
Well-known member
Re: Open Letter to Mac’s
My friend who is Greek tells me the problem stems for the fact that many Greeks simply refuse to pay tax and there is a large percentage of the country on Government benefits. Hence Greece have borrowed heavily to fund the shortfall .
My friend who is Greek tells me the problem stems for the fact that many Greeks simply refuse to pay tax and there is a large percentage of the country on Government benefits. Hence Greece have borrowed heavily to fund the shortfall .
Re: Open Letter to Mac’s
I bought a rebuilt generator for my 35. I drove the hour and a half to avoid the shipping fee. Only got to drive the 35 less than 50 miles and the generator made horrible noise and quit charging. Called Macs, and was told they would find me another one. Following week am told they have to have it back so they can send it out for repairs. So, on June 22nd I delivered the generator to them to speed up rhe process. I have called 3 times asking about status,and nobody returns my calls. I missed 3 car shows, losing most money on pre paid for Syracuse Nationals. Macs did give me a $25.00 gift certificate. So my car is just sitting.
I bought a rebuilt generator for my 35. I drove the hour and a half to avoid the shipping fee. Only got to drive the 35 less than 50 miles and the generator made horrible noise and quit charging. Called Macs, and was told they would find me another one. Following week am told they have to have it back so they can send it out for repairs. So, on June 22nd I delivered the generator to them to speed up rhe process. I have called 3 times asking about status,and nobody returns my calls. I missed 3 car shows, losing most money on pre paid for Syracuse Nationals. Macs did give me a $25.00 gift certificate. So my car is just sitting.
adelaide 32
Junior Member
Re: Open Letter to Mac’s
I find macs are pretty good as are dennis carpenter, snyders, and brattons . I dont know that its a kick in the balls its just how the markets work. I think prices stay the same in north korea if you want to try a different system.
I find macs are pretty good as are dennis carpenter, snyders, and brattons . I dont know that its a kick in the balls its just how the markets work. I think prices stay the same in north korea if you want to try a different system.