jwilliams81
Senior Member
http://www.modelawheelcolors.com/
I just wanted to put my experience out there with the company so that others can search and find out a little bit more about the company.
On October 14th I selected Apple Green powder and paid using PayPal. The money came out of my checking account out that day.
After calling for two days a lady picked up the phone and said that the order would be put in the mail tomorrow. That was on October 25th.
Their website says that they use US Priority Mail to ship all their orders.
USPS priority mail website says it would take two days from SeaTac Washington, where their shop is, to Cincinnati Ohio where I am. So I should have had the powder by October 27th.
I opened a complaint with Paypal to get my money back after that.
Today November 4, Paypal sent me a notice saying:
Dear Mr. Williams,
We have concluded our investigation into your case and have decided in your favor.
We were able to recover $128.00 USD and this amount has been credited to you. Please allow five business days for this adjustment to be posted.
If you are due any additional funds, we will make our best effort to
recover the balance from the seller.
If the seller's account has insufficient funds to complete the refund owed
to you, please be assured that we will take appropriate action against the
seller's account, which may include limitation of the seller's account
privileges.
I was pretty fair with the company. I called a lot after October 27th. Multiple times a day, different days, different hours.
This is just my experience, but I don't want other people to pay and not get their money back.
I just wanted to put my experience out there with the company so that others can search and find out a little bit more about the company.
On October 14th I selected Apple Green powder and paid using PayPal. The money came out of my checking account out that day.
After calling for two days a lady picked up the phone and said that the order would be put in the mail tomorrow. That was on October 25th.
Their website says that they use US Priority Mail to ship all their orders.
USPS priority mail website says it would take two days from SeaTac Washington, where their shop is, to Cincinnati Ohio where I am. So I should have had the powder by October 27th.
I opened a complaint with Paypal to get my money back after that.
Today November 4, Paypal sent me a notice saying:
Dear Mr. Williams,
We have concluded our investigation into your case and have decided in your favor.
We were able to recover $128.00 USD and this amount has been credited to you. Please allow five business days for this adjustment to be posted.
If you are due any additional funds, we will make our best effort to
recover the balance from the seller.
If the seller's account has insufficient funds to complete the refund owed
to you, please be assured that we will take appropriate action against the
seller's account, which may include limitation of the seller's account
privileges.
I was pretty fair with the company. I called a lot after October 27th. Multiple times a day, different days, different hours.
This is just my experience, but I don't want other people to pay and not get their money back.