Pictou County T & A
Member
When did these new owners take over. I was there in the summer of 2011 and was completely dissappointed.
Mac's survey
- Thread starter Mike V. Florida
- Start date
Clem Clement
Well-known member
Would someone post a copy of the survey please?
Barney
Member
Hi, these are my experiences with Macs. Shall I write Macs sucks although I'm really satisfied with their service?
Someone happy the other is not. So what? It can always go wrong. Is a lucky thing.
I think the discussion is somewhat pointless. Everyone can buy wherever he wants. Thank God we live in the free western world.
Greetings Barney
5window
Well-known member
Barney, you are quite right. Discussion-pointless,there are good and bad with every business generally-it's how they handle the mess and they don't have much control of the shipment once it leaves the warehouse. Buy from where you like. Sheehs!
bluesman31"Their shipping prices and policy are ridiculous in this day and age." Really? Have you actually shipped anything "in this day and age"? not to say actually paid someone to find it, box it and ship it? Stuff's expensive and if I get out for under 20% for shipping, that's a great deal. Got to be real-not everything's from 1928-1931.
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james.heider
Senior Member
I hope macs opens up distribution point here in Florida.
They already have Porsche and Chevy parts here in Melbourne Florida.
They already have Porsche and Chevy parts here in Melbourne Florida.
MALAK
Senior Member
Personally I've not had a bad experience from Mac's and up to a few years ago did most of my shopping there. I switched to Snyder's when getting ready to make a purchase of several hundred dollars. When comparing prices to Snyder's Mac's was a few cents cheaper on the smaller items but several dollars more expensive on the larger items, for the total Snyder's was about $20 cheaper. Wanting to give Mac's a chance I called them and asked if they'd do price matching. The response was it was not the owners policy to allow them to do that. My response was that my wallets policy is not to spend $20 needlessly, so I switched to Snyder's. I must say I've had EXCELLENT service from Snyder's.
Hope you were able to view the survey Clem! Let me know if there were any issues.
Enjoy your weekend!
Sam
Mike V. Florida
Well-known member
Can't it's a link in an email.
ken ct
BANNED
Never got one.BUT i just got a small order from them and John Laferty [head of wholesale dept] Issued me a credit slip for the catalogs and got my old better discount back. I only buy certain things from them,mostly certain gaskets he has and a few other things i know are USA made. Thanks John.And fast del. and in a small flat rate box for $5.10. ken ct.
I can't wait Darlene! One of the favourite parts of my email experience from Mac's! YAY! Thank you!
Hi Ken! Just wanted to make mention that some items have a limited discount. Dealer, Level 2 Retail, and retail customer. Sorry about the confusion. Glad all worked out well for you with Jon, our wholesale manager. He is an awesome guy to work with!
ken ct
BANNED
I didn't know you had diff levels of discount.I think im limited to any carb,fuel pump and distributor parts. As i was your primary dist. rebuilder for quite a few yrs and ocationally did a carb or 2 for you. Kind of glad you switched to someone else as it was getting too much for me 1 man to handle anymore.Thanks for the help and yes Jon is a great guy to deal with. The best to you. ken ct. "Kens Ford Carburetors".
Junior
Member
During my resto over the last three years I have probably made over 30 orders totaling over a 100 parts with Macs. It can be said that my A is the Mac's catalog. Never had a problem with the exception of a couple of poor repro headlight parts. I bought gray seat belts in Jan 2010. Decided to have my interior done in brown and tan which was done a couple of months ago. I was thinking of dying the gray seat belts brown, but I decided to call Macs and see if they would consider a exchange after three years. I called Macs and they said they would exchange my gray seat belts for dark brown ones even though it's three years later. Not even charging me a restocking fee! So I have no problem with Mac's.
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TonyM
Well-known member
I have had no problems with Mac's. Recently I ordered the wrong part and they took it back and refunded my money with no problems. I don't wait very long for the pieces to show up at my house. Always good to come home to a bunch of Ford Parts.
Ordered -------------Recieved
03-26-12 ------------04-02-12
07-09-12 ------------07-13-12
07-17-12 ------------07-24-12
08-20-12 ------------08-23-12
09-26-12 ------------09-29-12
11-21-12 ------------11-26-12
01-07-13 ------------01-10-13
I live in Illinois near Chicago/Indiana.
Ordered -------------Recieved
03-26-12 ------------04-02-12
07-09-12 ------------07-13-12
07-17-12 ------------07-24-12
08-20-12 ------------08-23-12
09-26-12 ------------09-29-12
11-21-12 ------------11-26-12
01-07-13 ------------01-10-13
I live in Illinois near Chicago/Indiana.
1931 flamingo
Well-known member
It's the new owners doing the survey. Must have heard the grumbling and are trying to improve the business, which makes a great deal of sense. JMO
Paul in CT
Paul in CT