Wow!! Sorry, I didn't mean to "Open a can of worms". It IS, however, very frustrating right now trying to do business with ANYONE it seems. The bigger businesses all seem to "outsource" at least half of what it takes for them to complete a sale. The result of all those "layers" of performance that gets created typically is FAILURE somewhere along the chain. Guess who ends up spending copious amounts of time investigating while trying to determine where my purchase/business "died/got corrupted/failed/or otherwise just didn't work and I seem to be the only one who is aware of that fact. ;o( Appears to this "old junior member" that while we (the US) has gone "higher education or YOU LOSE", "common sense" has been the biggest price of all that "complex learning". The absense of all that common sense, I believe, is the biggest driver in all issues that have been discussed. FWIW ??