Kudos to snyders

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Burgamot

Member
I ordered a $ 60.00 part from Snyder’s asking it to be shipped via fed ex.the part got lost in fed ex,s Memphis system. When I called Snyder’s they are replacing the part and will pay for fed ex air. That’s what I call good service
 
My nephew and I were up in Ohio a couple of weeks ago checking on some pieces for our Mail Truck, and had an occasion to stop in at Snyders for the first time. I had spoken with Tom previously, but this time Joe was there to gather up our orders. These folks are some of the friendliest and all-round "good guys" to deal with that I have met in this industry. And their operation is amazing! Well stocked, comparable prices with other venders, and generally an exceptional source for Model A (and T) parts. I've also had good experiences with Steve at Bert's, and Davon at Smith & Jones.
 
We are very fortunate to have several great Model A vendors.Synders has always taken care of me ,and the very few problems I have had they corrected promptly. Dennis
 
I have always thought of Snyders as a first-class act.

The way they talk to you on the phone, the way they ship, the way they do the paperwork, the way they handle returns, the quality of product.
 
Burgamot said:
I ordered a $ 60.00 part from Snyder’s asking it to be shipped via fed ex.the part got lost in fed ex,s Memphis system. When I called Snyder’s they are replacing the part and will pay for fed ex air. That’s what I call good service
Click to expand...




Fed X said they delivered parts ordered, never got them. Fed X claims they sent it to my address by verifying one of their trucks out front of House.


Installed camera, so next time will see.
 
Always had very good service from Snyder's, and the rest of the larger T & A vendors.

FedEx lost an order from Snyder's last fall and claimed it had been delivered. Snyder's sent a replacement immediately by UPS. That order was also lost with UPS claiming delivery. Third time was a charm with Snyder's sending the third time via USPS with delivery in a couple days. Yes, we double checked the addressing with Snyder's each time.

Six months later, the UPS shipment appears on the door step looking somewhat worse the wear. Snyder's cheerfully took the package back. No idea what happened to the FedEx package.
 
I have always had great service from the various parts vendors I've used. Cannot say the same for Fedex though... plenty of botched deliveries.
 
I always ask for USPS shipping. Both FedEx and UPS have very large terminals only a couple of miles from my house, BUT their rates (to Alaska) are outrageous.
 
I love Snyders. Being in Ohio they are very convenient for me. CarlG, my company ships to AK now and then, but it's USPS all the time. The other carriers priced themselves out of the market.
 
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