WOW ! Sorry to hear of any dis satisfaction with our work , but often times i deserve it.
Our trade in progam was a huge sucess with 260 units just on the helmet side . The way we handled this is to enter the parts in our computer system when recieved and box up to put in line on the shelf.
We did complete the small orders first and the large orders last . One box had 42 units in it. Other sent in some ford crabs and other misc distributors to perform a different service as part of the trade. Some of these take time and other machine work etc. AND they sometimes get pushed aside in the daily grind.
I am happy to say theres only three trade in repair orders on the screen this morning and of course one is Dave Carters.......This box on the shelf has 3 Mallory distributors and one Mallory missing all the insides etc.
My goal was to take all this in trade and return one new desoto unit rebuilt and ready to go. I guess i have dropped the ball on this one and will seacrch for the parts etc needed to make this happen. Not a regular rebuild by no means....
No excuses offered it just didnt happen .
Sorry to any and all we have held up in any way.....