Bradley Floor Pan order

JR48

JR48

Senior Member
I am a NZ FordBarn member who ordered 34 Ford floor pan parts from Paul Bradley over 9 months ago. He is impossible to get hold off via the phone or email. Are there any Charlotte, North Carolina Fordbarn members near to him who could check out the situation for me on my already paid for order?
His address is:
Bradley Floor Pans, 4300 Business Center Drive
Charlotte , NC 28214-3010. Phone: 704-392-3206 Fax: 704-392-5040
E-Mail: info@bradleyfloorpans.com
My details are James Ross, Auckland, NZ
 
Know how you feel,waited over 6 months for 35 pans and only live 500 miles away from him.Nice guy,just don't get in a hurry,seems like he always has a excuse why he can't get them shipped.just keep trying ..
 
Did you pay with credit card? See if your cc company will charge him back and credit you.

The stripes on that zebra will never change.

Took me more than a few forceful phone calls and I finally got mine in only 6 months.
 
There is now another choice... Tom Bay of RJ Enterprises is making stock floor panels, up to a full floorpan with sills.
 
Check the past posts on here regarding Bradley. Great product, but many complaints about terrible service.
 
Don't order anything from this guy, he is a scam artist, held my money for two years and never got my floorpans. He promises the world but never delivers. You have a better chance with the guy listed above.
 
I had similar experience back in September, I called his number and spoke to his secretary demanding he call me back. His excuse then was new table saw and making a box for shipping. I told him I would mail him a box and he replied no he will get it out to me. He offered my refund and I told him no, I just want what I paid for. It took me three months but I did get my parts. Not a great experience and definitely not professional, however I do like the quality.
 
Just for the Hell of it, I sent him an eMail message to review this post. I'm sure it will do no good, but one can hope that as a business owner, he sees how negatively his service and way of doing business influences his reputation. Great products (all say this), terrible service . . . that is a cultural problem that only he can fix.
 
This has been discussed many times and someone fin a prior thread felt he only had one older employee or outside source making the pans for all models. He should probably consider selling his metal stamping equipment,jigs, and manufacturing knowledge.
 
Paul is likely slowing down and demand is speeding up. He makes them for other dealers so he gets caught up trying to please everyone. I don't think he has any large scale forming equipment. He forms them with mostly hand tools and forms. If he had a big old 60 ton press or better and the OEM type dies, he could crank them out quick but I don't think he does. He will continue to go at his own pace so most folks should be aware that he is not in a hurry for any one in particular no matter how loud the complaints are.
 
Kind of a shame really - in that he'd dramatically reduce his complaints if he just made delivery promises that he could keep. It is that simple - set expectations with the customer that you can deliver on. Things happen, problems occur, unforeseen stuff shows up - but those should be the exceptions . . . not the rule.

But - he makes great products! :)
 
I went round and round with him for YEARS, had to get the police in his town involved to get my money back. Stay away from this guy unless you want serious heartburn.

If you have already paid him get your credit card company involved and charge it back.
 
Last year I just happened to talk with him and he sold me a 1937 RH full length floor. Took a week to get to my house. This was when the EFV-8 Charlotte meet was going on. I guess I was lucky. He said he would try and hunt down a Dick Spadaro 1937 Trans cover for me.
 
As stated above, R&J Enterprises in Arkansas City, Kansas 67005 is a good vendor. I have dealt with him several times and with good experiences. His phone is 620 441 0032, Fax 620 307 6086 and his email is tbay@cox.net.

I have visited with him at the Pate Swap Meet (April 28 thru 30 2016). Pate is held at Texas Motor Speedway, FT. Worth, TX. He has a good product and knows his business.
 
HE HAS BEEN THIS WAY FOR YEARS I GAVE UP ON HIM ALONG TIME AGO . MY ? IS WHY DOES HE KEEP ADVERTISING . IF HE DOES NOT WANT THE WORK. sunshine
 
My experience has been like most other folks on the barn. I was really impressed with his product once I finally got the floor pans for my 40. The wait was pretty annoying. apparently he sets up to make one product and you have to wait until he gets his equipment set up for the parts you want.
DonQ
 
Everyone should cut Paul a little more slack. He is involved in multiple time consuming business, personal and community projects, and has trouble finding qualified help. Despite all this, he still has the best product out there. If you see you are going to need floor pans, let him know, ASAP, BEFORE you get to that stage of your restoration. His product is inferior to none. This is an unpaid endorsement.
 
I agree with Lawson, Paul Bradley does make an outstanding product, I've got a set of floor pans he made for my '39 LZ, I did have to wait a few months for them but, they are beautiful.
 
You must log in or register to reply here.
Back
Top