Bob Drake Company

As a young guy I prefer to order online. Bob Drakes online part is okay but I do the bulk of my shopping on Mac's. They just take a week to even process your order though. If someone even came in and shipped out as fast as speedway for restoration parts etc.. I think they would easily dominate.
 
Terry said:
I too find I can not get through to their phone number. Placed a web order and wanted it shipped "complete" Then when the missing part came in, they still did not ship. sent emails to customer service....although I was told my order was ready to ship several days later it still did not ship. Finally about week later, shipped and I received everything in good order. Noticed they charge an unusual fee for something like delivery guarantee??? Whats that about?
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Terry, That "delivery gaurantee" he charges has always been both a sore spot to me as well as a laughing point.
Old Bob advertises he ships at cost which we all know is simply NOT true. Then, he adds a $2 delivery guarantee to each and every order. Last time I checked, insurance was included at certain levels with all delivery services.
So, think about it... $2 each order x thousands of orders per year = one heck of a pile of "free cash" for Bob.
 
I've had a 32 right side taillight on back order for 11 months?! I check with them about every 2 months, but still not available.
 
I don't buy much stuff, and have no problem with bob drake. BUT, have bookmarked Joe's and will start looking his way in the future. Never hurts to shop compare.
 
Drake's hasn't been able to be counted on since the debacle a few years ago with the loose leaf catalog that they abandoned after charging folks for lifetime updates. Plenty listed in their catalog that isn't in stock and won't be for quite a while. I'll give Joe a shot.
 
I prefer C and G Parts out here on the left coast. fast shipping, someone always answers the phone and they can tell you right away when parts are in and out of stock. They carry all the major parts suppliers products. The parts guys are very knowledgeable.

I'm close to Sacramento Vintage Ford, but they are frequently out of stock on parts and their shipping prices on small items are horrible. They also repackage everything so you don't know the supplier and they won't tell you who supplies the part.
 
I have bought tons of parts from Joe's antique over last 2 and a half years. Joe provides great service and prices.... plus he answers the calls himself! I hope he keeps this style of doing business. We appreciate it. Manuel
 
I think Bob is getting tired. He has invested tons of money in his company and now that hot rods and restorations have slowed down, he isn't making as much as he once did. I heard a couple of years ago he was looking to retire.
 
I've used C and G a lot and they have been great. I will look at Joe's though.

Thx.....Mike
 
You still have to thank all these suppliers,with out them we would be like most of the other makes of old car owners,always looking for some gasket or gearbox part,unlike us Ford owners who have a pile of suppliers to choose from.
That means we can use our cars as often as we like,( we are off away in the 33 for a few days today towing the new caravan we made for it)
I can get parts for my A and 33 from the USA in 1 week,try that for an out of stock part at the local New car dealer.
I told my local Ford dealer he could learn a lot from the old ford suppliers in the USA, he was stunned when I told him there was not too much I could,t get for the A or 33.
Lucky us.
Lawrie
 
I have good luck in past with them, however I have had the same problem with waiting on phone. I waited almost a year for running boards! They lost contract to make 40 body panels, Dennis carpenter now has it. I think they grew a little too fast. The products I have ordered have always been top notch. Running boards are look fantastic, haven't fitted them yet. I hope they get it together!
 
C&G. A1+++ in PR, shipping, response to e-mails. Stand by what they say. I found them by accident and go to them first for bits. Always ship in the smallest box they can do. CA Co makes them closest for me down at the "*** end of the world".

GB
 
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