blown away with Snyders postage charges

4tford

Well-known member
Today I received my first order from Snyders. The motor repair book, the transmission book and the free catalog. The three small books came in a 14" x 14" x 4-1/2" box stuffed with paper. Shipping cost was $32.97 All they had to do was put them in a 13" x 10" envelope and the postage would have been $7.95 My total bill came to $56.97 for $24 of books. Why do people do this??? Ticks me off.
 
How thick were the 3 books? Cover types? To be sent by what they call a Large Envelope, the thickness cannot be more than 3/4" with flexible contents (ie not rigid) or it must be sent as a package I believe.
 
I only charge actual freight on all of my parts; new and used. I am sure Snyders has a handling fee. But, the Canada thing can be tricky/pricey.
 
this is right off the USPS web site for the mail to Canada

First-Class Mail® International Large Envelope**
Maximum Value for Contents: $400.00
Max. length 15", height 12" or thickness 3/4"

Varies by destination $7.95
 
Now you know why people cut a small nail instead of buying a timer pin, because if you ordered one, instead of an envelope it would come in a foot cube box. Maybe they do not know any better than to use a large box?
 
Received a reply from Snyders and they giving me a $22 credit on my next order. Very nice of them. Bill
 
Received a reply from Snyders and they giving me a $22 credit on my next order. Very nice of them. Bill


That doesn't surprise me at all. Snyder's is still a family run business and as good a people as you could ever hope to do business with. Glad to hear that it all worked out to your satisfaction!
 
Mac's wouldn't have did a thing, I know that for sure. I ordered a couple of brass bushings for a starter and a "free catalog". The put the "free catalog" in the huge box, it got cubed and weighed, was sent UPS besides, shipping was $50, then I got a bill in the mail from UPS for brokerage fees of $10.

Shipping seems to be the newest cottage industry the last couple of years.

McInnes Antique Auto in Niagra Falls, Canada, can be a bit slow / hard to reach sometimes but at least they will use the post office and no brokerage fees.
 
Just a few weeks ago I got an order from Snyder's. Came by Fed-X, first time ever, was a few dollars less then UPS. Also came Next morning. Go figure.
 
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