2024 VANPELT catalog

Mac: I just wanted to give you a big Thank You for your shipping on my recent order.
I ordered a fan hub (all bearings) while you were on vacation and didn't expect to see
it until next week or later. You acknowledged the order as soon as you were back on
the 17th, shipped it on the 17th and I got it on the 19th. I mounted it on the 21st and
will try it out this Monday if it's not raining as it was on Friday.

Again THANKS a lot.
Mike
 
I’m sure this happens to all vendors. We get a steady load of email requests for all sorts of information and occasionally a heavier load than usual. Various reasons for no reply can include the general lack of time to get to them all. Being closed for vacation can set us back, especially when everything gets super busy when we return to work. Sometimes we have to prioritize the time to reply to emails if it involves a complicated question that would require multiple back and forth emails. There are other legitimate reasons for a “no response” as well. You can try a second email request. You can also try a PM to me here but I don’t always monitor those regularly.
 
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