Yes,
There were numerous complaints on (the old) Fordbarn in the recent years about problems NOT CORRECTED by Brassworks. A Brassworks radiator from Bratton's was but ten dollars more than the unbranded heavy duty one I purchased from Bratton's, and it had more fins per inch, but I remembered the postings which resulted in a statement by a Brassworks official just like this time, though I never saw statements of RESOLUTION by the earlier, complaining, posters.
I DID call Brassworks a week ago Thurday morning when my old radiator was deemed as needing a new core, to see if I could get information, and to establish their sales and shipping price. There was no LIVE response, so I left my callback and reason for the call. By the time I received my return call from Brassworks, Bratton's radiator was already received from MD and installed it in my car on Long Island. This reinforced my feelings about their PRE-SALE customer service, since I already had a feeling based upon those many postings about POST-SALE SERVICES, though I was open to additional information.
Read the recent postings by customers in last week's thread.
I am pleased with the unbranded radiator I received from Bratton and have no axe to grind with Brasswworks, though I did post my reasons for MY choice of suppliers when requested last week.
Hopefully there will be a number of postings by RECENT purchasers of Brassworks Radiators to re-establish their past, fine reputation, for those others who read postings here on Fordbarn.
