Ordering problem with Third gen?

G

Ggmac

Well-known member
Good afternoon all . I’ve been trying to make a small order and after hitting all the not robot and agreement boxes , it does not go to the enter credit card page . Has anyone else had this happen recently? I’ve made many orders with them in the past . I sent a message to them but would like to get this done before I forget …
Thanks , Gary
PROBLEM SOLVED ! PARTS ARE ON THE WAY !

THANKS THIRD GEN !
 
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Sorry but I’m tech challenged, whats a browser and how can I change it . Thanks to all .
 
cas3 said:
Its pretty much a one man show there so be patient, he'' be there.
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I don't think so Cas3. Behind every successful operation there is a woman, and in Michael's case it is his lovely wife. That seems to be who takes care of the ordering when I call. LOL
 
Yes, my bad...I knew his wife works with him, should have given credit where credit is due!
 
I ordered from 3rd Gen last week using the online order, no issues. Had the part a few days later.

I do like to use a real computer and not a tablet or phone for ordering online, but that's just because my large hands and touch screens don't work well together.
 
34fordy said:
I don't think so Cas3. Behind every successful operation there is a woman, and in Michael's case it is his lovely wife. That seems to be who takes care of the ordering when I call. LOL
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I think that may have changed.
 
We have had orders flowing through very promptly with no issues. If you do have a issue please reach out. While I have 6 employees in total (no longer a wife in the picture); it has been HOT!!! in the shop so many have been cutting their hours short.
 
35fordtn said:
We have had orders flowing through very promptly with no issues. If you do have a issue please reach out. While I have 6 employees in total (no longer a wife in the picture); it has been HOT!!! in the shop so many have been cutting their hours short.
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Micheal
I have gotten my last three on line orders post haste, over the subsequent same amount of weeks.....SO from my perspective you are doing great. Thank you for the prompt attentive service
 
I got my order today NO problem.


I bet he is forgetting to fill out one line on the form, if you do not fill out all the fields and choose your shipping method most websites will not take you to the next screen to let pay.
 
Thanks everyone. Ordered that night after I shut my Ipad off then restarted. Worked like normal after that .
In fact , order is on its way . Thanks Third Gen !
Gary
 
I'll point out something that recently happened to me...which may or may not have anything to do with the OP's issue.

I have had the same trouble a couple of times with not being able to get to the payment page from a couple of different web sites (NOT 3rd Gen). It turns out that for some reason when I tried to use the auto fill process it wasn't working properly. You know...where when you click on the Name field, it automatically fills in the rest of the name/address, etc. The symptom was the same as the OP. It would not allow me to go forward to the payment page even though everything looked fine and the auto fill was working great on other web sites. I found out (by accident) that if I actually typed in the info instead of using the auto fill, it worked. Don't know why.
 
As a former banking software support technician ............... not all copies from fill-ins are the same.

Want it to work everytime -- type it all in. Heard is correct.

Ever notice how a Google window opens up and wants to save your password or credit card number.

Delete those also.

My thoughts. Good luck out there.
 
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