I get frustrated, too, when the parts i need are not readily available, or don't fit quite as precisely as they should. My blood pressure goes up, then I kick the (imaginary) dog, throw the tools around, complain to my wife about cars (and cooking). Next I swear that i'm selling off the collection to the hot rod crowd and then i occasionally go vent on FordBarn. Then, upon serious reflection, I realize that if it were not for the Bob Drake's of the world i would not have a restored car. I also wouldn't have met some very nice/helpful old car guys. Nor would i have encountered the odd scumbag who bought an underpriced car from me on the promise of restoring the piece then flipped it within days. The reality is that far fewer old Fords would not be back on the roads today without those individuals and their contacts (Chinese or otherwise) who have retooled, made molds or gambled on reproducing parts in a quantity that would allow them to first break even, then ultimately make a profit. Gosh, i hope these entrepreneurs and the loathed companies, alike, continue doing what we often take for granted!
Hi Ron:
I truly appreciate your thoughtful and well written response. You certainly have a great outlook on what the vendors in our hobby provide and you reminded me that is too easy to become jaded and ungrateful.
I guess what confused me is that, let's use B. Drake in this case, advertised a Black Friday/Cyber Monday Sale, yet doesn't have a large amount of items that a fair number of his customers want in stock or how his website didn't work correctly to the sale he was promoting.
As much as we want to think our hobby is still stuck in the good 'ol days, it isn't. This fact of the modern world creeping in to our old Fords is both a blessing and a curse on many levels.
This isn't the first time someone like B. Drake has run one of these sales, yet one would think they were either ill equipped to handle the volume, didn't want to handle the volume or knew some "high volume" items would be out of stock and didn't plan to have them on hand so they wouldn't get discounted as part of his promotion.
I value the contributions someone like B. Drake has added to our hobby. I appreciate his efforts and willingness to help a lot of folks out by making parts they can purchase to get their car back on the road. That said, in this day and age, there really is no excuse for one's website not being able to handle high volume during a promotion that your company is running.
If you want to slow down, then be up front and tell your customers that's your plan. When I called, the person who answered the phone didn't even say hello. I knew someone was there because the "on hold" message stopped playing and I could hear someone breathing.
I was nice and made a joke out of it and we both had a good laugh, but it was clear the gentleman I was speaking to was completely overwhelmed.
I probably said too much, but I was a bit baffled by it all. Here's to B Drake and the other fabulous early Ford vendors staying open for another 100 years!