Bert's Model A

31 Model A

31 Model A

Well-known member
Do they not do business over the phone? I totally hate having to open an account when I want to order something, doesn't matter where. When I have to, to get what I want to order, I order somewhere else.
 
Of course they do business over the phone. Did you have trouble getting through?

800-321-1931
 
They always answer the phone. They are closed Sun & Mon. I usually get Steve the owner when I call, great company to deal with.
 
Just having one of those days, can't talk or smile ( as if I want to talk), painful and one tooth less to worry about. Best I wait till tomorrow anyway.

Old Cranky Fart
 
I suggest driving over phone. 15 hours from Chicago. Just seeing the place will cheer you up. :)
 
Steve at Bert's is one of the good guys. He will spend all the time you need to answer a question. He has helped me many times. They have great parts too. Jay
 
Sometimes Berts actually has more than 2 or 3 calls at once. Imagine that. So my call will go to a msg machine or just rings. When that happens I try to remember that I too am an "OCF" and will call back later. Also they are in different time zone. Berts is unique in that even newbies get to speak to Steve. They try hard to give good service.
 
Skibb said:
Sometimes Berts actually has more than 2 or 3 calls at once. Imagine that. So my call will go to a msg machine or just rings. When that happens I try to remember that I too am an "OCF" and will call back later. Also they are in different time zone. Berts is unique in that even newbies get to speak to Steve. They try hard to give good service.
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I'm not usually a "OCF", only when I can't talk, smile, eat, drink and the Novocain is wearing off. I'll be back to my old smiley, happy go lucky, happy camper self tomorrow. ;)
 
31 Model A said:
Do they not do business over the phone? I totally hate having to open an account when I want to order something, doesn't matter where. When I have to, to get what I want to order, I order somewhere else.
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Your information is wrong. I have done business with them in person and over the phone.

If this post is wrong, I suggest that you fix it to be accurate.

Marc
 
I have visited Steve at Bert's. They take time to talk and are very interested in what you have to say. I got to look around their parts as well. They are the best!
 
Bought parts by phone from Steve and he was very helpful.
I now have a working Hienze electric wiper motor
Al Leach
 
I was about to post e-mail address they do respond and very quickly :-)
I received my order, nicely package, very happy!!! Thanks Bert's model a
 
MY GOD!!!!!!!!!! So many read one post and go off half cocked and then there are those who read between the lines!!!!! :mad:

Read the whole damn thread and read it one word at a time!!!!!!!!!!!! :rolleyes:
 
SteveB31 said:
We spend all day on the phone. Give us a call.

Give us a call

Steve Becker
Berts Model A Center
800-321-1931
303-293-3673
720-377-0063
303-484-7630 fax
parts@modelastore.com
www.modelastore.com

In our 35th year!!!!!!

Tues- Fri 9-4
Sat 8-12
MOUNTAIN TIME
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Steve, I will call tomorrow. By the time I filled all the on-line info out for what I wanted, I find out I had to open an account to complete the order. By that time, you were closed for the day. All is good, talk to you tomorrow.


Cheers............
 
Just a suggestion... Bert's busiest day of the week is Tuesday, according to Steve. Probably best to avoid calling on Tuesdays if you can.
 
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